- Backup Iphone To Mac Without Itunes
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While many iOS users consider iTunes as a reliable tool to backup iPhone and iPad, no one can ensure a completely data recovery after restoring iOS device with iTunes. As for the case, you should delete the corrupted iPhone backup, and then restore from a new iTunes backup. Reason 2: iPhone Backup Corrupt for iTunes backup with different iOS. Different iOS versions can lead to a failure of iPhone backup or not compatible. Errors pop up when you try to restore iDevice with a backup from a previous or different iOS version. When you backup iPhone with iOS 10, you might not able to restore iPhone backup with iOS 12/11.
Recently, Apple released the new iPhone X as a part of their celebration during their 10th anniversary, which has caused a wide public concern. Since then many people have made a serious efforts to buy it. However, some users are complaining about the issue “iTunes cannot restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored”. This notification highlights that these users had lost their backup data when they tried to restore the files from an old iPhone to a new iPhone X. To help you fix this issue, you may refer to the different ways suggested below.
Several Ways to Fix iTunes Backup Corrupt
1. Update iPhone to the Latest iOS System
One of the ways to fix iPhone backup corrupt data issue is to update the iPhone to the latest iOS. However, if you use an iPhone that is an iPhone 7 version or older, you need to update your operating system because there is a possibility that you are experiencing this problem because your iOS is not up to date. To update your device, go to “Settings > General > Software update > Download and install” and then wait for the iOS to get updated. Another method to update your iPhone device is to use iTunes. Go to “Summary > Check for Update” and click on “Download and Update”.
2. Update iTunes to the Latest System
Another way you can do iTunes backup corrupt fix is to update your iTunes to the latest system. If your iTunes is not updated, then there is a huge possibility that your data might be corrupted; so before you restore files to your new phone, try to update it first. You can check whether you have the latest version by going to “Help > Check for Updates.” Wifi monitoring tool for mac.
3. Delete Corrupted iTunes Backup File
After you updated your iOS and iTunes and you still have the same problem, then probably, there is a corrupt backup that causes this problem. The best way to fix your corrupt iTunes backup is to delete the corrupted file on iTunes. Here is how you can do it.
Step 1: Close iTunes.
Backup Iphone To Mac Without Itunes
Step 2: Duplicate your backup files
A. For Windows
- Go to Start button and then type “%appdata%” in the search tab.
- Go to “Roaming > Apple Computer > MobileSync > Backup.”
- Copy “Backup” folder onto your desktop.
B. For Mac
- Go to the Library folder and then go to “Application Support > MobileSync > Backup.”
- Copy the “Backup” folder onto your desktop.
Step 3: Now open iTunes and browse through “Edit > Preferences” in case you are a Windows user, and “iTunes > Preferences” in case you are a Mac users.
Step 4: Go to “Devices > Select All” and click on “Delete Backup”.
Step 5: Move back the “Backup” folder on your desktop to the “MobileSync” folder and restart iTunes. Try to restore the files again.
4. Use An Alternative Program to Backup
To avoid iTunes backup corrupt, you can use a third-party tool named Apowersoft Phone Manager the next time you decide to back up your files. This is a professional tool which lets you manage your phone files on the computer. You may import, export, delete and backup files using this tool. Furthermore, you may also add in contacts using the Apowersoft Phone Manager. To use the backup function of this tool, just simply connect your phone to your computer via the USB cable and the tool will automatically detect it. Next, go to “Tools” and then click on “Backup.” Then click “Backup Now.” Here is a download button:
Conclusion
Those are the things that you can do to solve the “iPhone cannot restore backup” issue. You can try doing all the three ways given to you. However, it is still best if you use an alternative tool to backup your files next time. You may try on Apowersoft Phone Manager for a more safe and convenient backing up.
I can't thank you enough. I had spent over 16 hours. Yes, 16, trying to trouble shoot this problem.
I've spoken with two tech support reps (Ian McCracken and Tamara London) and spent over 4 hours dealing with my local Apple Store.
I HOPE TO SAVE SOMEONE ELSE SOME TIME.
For the issue being discussed, it's practically pointless to try and get help through Apple regular suppport or store. They are given a script 'restart the phone', 'reinstall iTunes', 'its your service provider' etc. And while everyone I've dealt with was competent for the most part, they have no clue what to do regarding this error message.
Why does Apple iTunes only recognize a corrupt file when trying to restore and NOT WHEN SYNCING OR BACKING UP?! The latter would seem most logical.
I went to the Apple store because my iPhone 6 128gb had the following issues:
- headphones were unplugged but the phone still registered them as plugged in
- phone shutdown despite having fully charge battery
- phone eventually powered up but touch screen was unresponsive
- screen eventually became responsive but both camera and flash were not responsive
Regarding these issues, a beyond helpful Apple rep at the Genius Bar (Nick at Saddle Creek, Germantown, TN) immediately replaced my phone.
From there I went home on his advise and began to restore my phone to my most recent backup. I did two backups as soon as my phone became operable assuming the worse prior going to the Apple store. From there I ran into this:
Problem -> the iPhone they gave me wasn't 'updated to the most recent version of iOS', so I had to update it before restoring. Additionally, the new phone was by default set to automatically backup/sync to iTunes, overwriting my previous (valuable) backups. Afterwards, I was down to only one back up. Then the phone went into a permantent 'Searching' mode for cellular signal.
From there, I tried to backup my phone over 9 times (it was a 65gb backup; taking roughly 1 hour 15 minutes each time). Each time I was greeted with the same ominous message: 'this back is corrupt or incompatible with this iPhone' when it was ~15 minutes from completion.
At this point I had reached nightmare scenario.
I went back to the Apple Store, flagged down Nick from the previous day, and he replaced my phone. I took the new phone home. Spent $30 dollars and got the Decipher program. During this process I got a call back from Tamara and told her about my progress. Amazingly she was unaware of the 2 or 3 programs 'iPhone Back Up Extractor', 'Decipher' etc that specialized in repairing damaged iPhone backup files. I told her about this one and proceeded to restore my phone.
Iphone Backup Tool Mac For Corrupt Iphone Backup Fix
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The first restore went exactly like my previous 6 restores - same error message after an hour and 15 minutes.
The advanced restore method however, scanned each individual file on the back and identified the corrupt files, and was SUCCESSFUL.
I cannot exaggerate how big of a lifesaver Decipher Tools was for me. I literally begged Apple to provide a solution to granting me access to my backup file to no avail.
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TLDR: pay the ~30 dollars and get your files back. Don't waste your time repeating your situation to Apple Support ad nauseam that simply isn't equiped to handle your problem.
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POSSIBLE SOLUTIONS FOR THIS ISSUE:
1. Allow customers to take both phones (new and defunct phone) home to ensure files are successfully transferred to replacement. At the time I was forced to surrender my phone with all my data in order to receive the new phone. Had I had my old phone, I could have done an additional error-free backup
2, Alllow reps to recommend 3rd parties/proprietary companies like Decpher/iPhone Backup etc.
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3. Buyout Decipher or another company that has figured out a way to fix this issue. It's ridiculous that I had to pay some obscure software company $30USD to backup/restore my iPhone successfully after paying over $1000USD for a phone.